FAQ

Frequently Asked Questions

Is your jewelry really waterproof?
Yes. Every piece is made from 316L stainless steel with 18K PVD gold plating. You can shower, swim and work out in it — it will not rust, tarnish or fade.

Will it turn my skin green?
No. Green marks come from copper reacting with skin. Our jewelry is nickel-free, copper-free and hypoallergenic, so it's safe even for very sensitive skin.

How long does the gold color last?
PVD (Physical Vapor Deposition) plating bonds the gold to the steel at a molecular level. It's far more durable than standard electroplating — with normal wear, pieces keep their color for years.

What is the Mystery Bundle?
Our most-loved deal: a curated surprise bundle of stainless steel jewelry at a fraction of the retail price. Buy 5 Get 12 Total, or Buy 10 Get 25 Total. Every bundle is hand-packed by Emma's team.

How much is shipping?
We offer free shipping on all orders over $150 USD. Orders under $150 ship at a flat rate calculated at checkout.

How long does delivery take?
Orders are processed within 1–3 business days. Delivery time depends on your location and is shown at checkout.

What is your return policy?
Please see our Refund Policy for full details, or contact us and we'll take care of you.

How do I find my ring size?
Check our Ring Size Guide for a simple at-home measuring method.

How can I contact you?
Use the form on our Contact page — we read every message.